Privacy Policy

Your privacy matters to us. Please read how we handle your data.

Last updated: August 1, 2026

Satendra Enterprise (“we”, “us”, or “our”) operates the website and services available at our domain (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered chatbot and messaging automation platform.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

1.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, or otherwise contact us, such as:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Billing and payment information
  • Any other information you choose to provide

1.2 Usage Data

Information automatically collected when you access the Service, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website or application
  • Date and time of access

1.3 Messaging & Conversation Data

When you use our chatbot and messaging automation services, we may process conversation content, message metadata, customer contact details, and related business data that you or your end-users provide through connected platforms (such as Messenger, WhatsApp, Instagram, TikTok, etc.).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Service
  • To create and manage your account
  • To process transactions and send related information
  • To improve, personalize, and expand our Service
  • To understand and analyze how you use our Service
  • To develop new products, services, features, and functionality
  • To communicate with you (including customer support, updates, and marketing, where permitted)
  • To detect, prevent, and address technical issues, fraud, or security incidents
  • To comply with legal obligations

3. Sharing of Your Information

We may share information in the following situations:

  • Service Providers: We may share data with third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need the information, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@satendraenterprise.com.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party platforms (messaging networks, analytics tools, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: